Welcome to Otterlab LLC ("Company", "we", "our", or "us"). These Terms of Service govern your use of our website and services. By engaging with us, you agree to these terms.
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Services
We offer software development, AI consulting, and related services as outlined on our website or in project proposals.
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Client Responsibilities
Clients agree to:
Provide necessary materials, access, and information on time
Offer timely feedback
Pay invoices as agreed in the project scope -
Payments
Fees for services will be specified in a written agreement or proposal. Late payments may incur interest or suspension of services. All fees are non-refundable unless otherwise agreed in writing.
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Intellectual Property
Clients retain full ownership of the final deliverables after full payment.
We reserve the right to showcase non-confidential work in our portfolio. -
Confidentiality
We respect your privacy and confidentiality. Any non-public information you share will be kept strictly confidential.
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Revisions & Scope Changes
Revisions are included as outlined in your project package. Additional features or major scope changes will require a new agreement.
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Limitation of Liability
We provide services “as-is” and make no guarantees beyond those explicitly stated. We are not liable for any indirect, incidental, or consequential damages.
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Termination
Either party may terminate the engagement with written notice. Upon termination, the client is responsible for payment for work completed to date.
Governing Law
These terms are governed by the laws of New Mexico, USA.