Welcome to Otterlab LLC ("Company", "we", "our", or "us"). These Terms of Service govern your use of our website and services. By engaging with us, you agree to these terms.
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Services
We offer software development, AI consulting, and related services as outlined on our website or in project proposals.
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Client Responsibilities
Clients agree to:
Provide necessary materials, access, and information on time
Offer timely feedback
Pay invoices as agreed in the project scope -
Payments
Fees for services will be specified in a written agreement or proposal. Late payments may incur interest or suspension of services. All fees are non-refundable unless otherwise agreed in writing.
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Intellectual Property
Clients retain full ownership of the final deliverables after full payment.
We reserve the right to showcase non-confidential work in our portfolio. -
Confidentiality
We respect your privacy and confidentiality. Any non-public information you share will be kept strictly confidential.
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Revisions & Scope Changes
Revisions are included as outlined in your project package. Additional features or major scope changes will require a new agreement.
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Limitation of Liability
We provide services “as-is” and make no guarantees beyond those explicitly stated. We are not liable for any indirect, incidental, or consequential damages.
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Termination
Either party may terminate the engagement with written notice. Upon termination, the client is responsible for payment for work completed to date.
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Governing Law
These terms are governed by the laws of New Mexico, USA.